.login-shell{background:#eef2f6;place-items:center;min-height:100vh;display:grid}.login-panel{background:#fff;border:1px solid #dce3ea;border-radius:8px;width:min(440px,100vw - 32px);padding:28px;box-shadow:0 18px 45px #0f172a14}.brand-mark{color:#fff;background:#126b62;border-radius:8px;place-items:center;width:54px;height:54px;font-weight:800;display:grid}.brand-mark.small{width:38px;height:38px;font-size:14px}.login-logo{object-fit:contain;width:min(145px,36%);height:auto;margin:0 auto;display:block}.login-panel h1{color:#6b7280;margin:20px 0 8px;font-size:30px}.login-panel p{color:#5d6b7a;line-height:1.7}.login-panel .primary-action{margin-top:14px}.app-shell{color:#17202a;background:#f3f6f8;grid-template-columns:248px 1fr;min-height:100vh;display:grid}.sidebar{color:#e6eef6;background:#102a43;flex-direction:column;gap:22px;height:100vh;padding:22px 16px;display:flex;position:sticky;top:0}.sidebar-brand{align-items:center;gap:14px;min-height:54px;display:flex}.sidebar-brand img{flex:none;width:56px;height:auto}.sidebar-brand strong,.sidebar-brand span{display:block}.sidebar-brand span{color:#95aabf;letter-spacing:0;margin-top:4px;font-size:11px;font-weight:500}.sidebar nav{gap:8px;display:grid}.sidebar-note{color:#bdd0df;border-top:1px solid #ffffff1f;border-bottom:1px solid #ffffff1f;gap:5px;padding:12px 2px;font-size:12px;line-height:1.45;display:grid}.sidebar-note strong{color:#edf5fb;font-size:13px}.sidebar-owner-stats{border-top:1px solid #ffffff1f;gap:10px;padding-top:12px;display:grid}.sidebar-section-title{color:#edf5fb;font-size:13px;font-weight:700}.owner-view-switch{color:#bdd0df;gap:5px;font-size:12px;display:grid}.owner-view-switch select{color:#edf5fb;width:100%;min-height:32px;font:inherit;background:#173a59;border:1px solid #ffffff2e;border-radius:6px;padding:0 8px}.owner-stat-list{gap:7px;display:grid}.owner-stat-list article{color:#c9d8e6;background:#ffffff0f;border-radius:6px;grid-template-columns:1fr auto auto auto;align-items:center;gap:6px;padding:7px 8px;font-size:11px;display:grid}.owner-stat-list article.active{color:#edf5fb;background:#14b8a629}.owner-stat-list strong{text-overflow:ellipsis;white-space:nowrap;color:#edf5fb;min-width:0;font-size:12px;overflow:hidden}.owner-stat-list small{color:#9fb4c7;font-size:11px}.sidebar-note code{color:#edf5fb;background:#ffffff1a}.sidebar button{color:#dbe7f1;cursor:pointer;min-height:42px;font:inherit;background:0 0;border:0;border-radius:6px;align-items:center;gap:10px;padding:0 12px;display:flex}.sidebar button.active,.sidebar button:hover{background:#ffffff1a}.logout{margin-top:auto}.main-shell{padding:26px}.topbar{background:#fff;border:1px solid #dfe6ed;border-radius:8px;margin-bottom:22px;padding:18px 20px;box-shadow:0 10px 26px #0f172a0a}.topbar-title{align-items:center;gap:18px;min-width:0;display:flex}.topbar-title img{flex:none;width:132px;height:auto}.topbar h1{letter-spacing:0;margin:0;font-size:25px;font-weight:760;display:inline}.topbar-version{color:#93a0ad;letter-spacing:0;vertical-align:2px;margin-left:10px;font-size:11px;font-weight:500}.topbar p{color:#617080;margin:7px 0 0}.metrics{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:18px;display:grid}.metrics article{background:#fff;border:1px solid #dfe6ed;border-radius:8px;grid-template-columns:auto 1fr;align-items:center;gap:8px 10px;padding:16px;display:grid}.metrics span{color:#607080}.metrics strong{grid-column:1/-1;font-size:28px}.workspace-grid{grid-template-columns:minmax(360px,440px) 1fr;align-items:start;gap:16px;display:grid}.left-stack{gap:16px;display:grid}.panel{background:#fff;border:1px solid #dfe6ed;border-radius:8px;padding:18px}.panel-heading{justify-content:space-between;align-items:flex-start;gap:14px;margin-bottom:16px;display:flex}.panel-heading.compact{margin-bottom:10px}.panel-heading h2{margin:0 0 4px;font-size:18px}.panel-heading p{color:#637181;margin:0;font-size:13px;line-height:1.5}.form-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.field{gap:6px;display:grid}.field.wide{grid-column:1/-1}.field span{color:#516171;font-size:13px}.field-save-status{color:#126b62;font-size:11px}.owner-chip-list{flex-wrap:wrap;gap:6px;margin-top:6px;display:flex}.owner-chip-list button{color:#126b62;min-height:24px;font:inherit;cursor:pointer;background:#f7fbfa;border:1px solid #c8dddb;border-radius:999px;padding:0 9px;font-size:12px}.owner-chip-list small{color:#7a8794;font-size:12px}input,select,textarea{color:#182431;width:100%;min-height:38px;font:inherit;background:#fff;border:1px solid #ccd6df;border-radius:6px;padding:8px 10px}textarea{resize:vertical;min-height:82px}.file-drop{text-align:center;color:#516171;cursor:pointer;border:1px dashed #9db0c1;border-radius:8px;grid-column:1/-1;place-items:center;gap:6px;min-height:116px;padding:18px;display:grid}.file-drop.upload-first{min-height:92px;padding:14px}.file-drop input{display:none}.form-actions,.toolbar,.speaker-tools{flex-wrap:wrap;gap:8px;margin-top:10px;display:flex}.upload-actions{margin-top:8px}.upload-panel .primary-action,.upload-panel .toolbar-button{gap:6px;min-height:30px;padding:0 10px;font-size:13px}.primary-action.subtle{color:#126b62;background:#eef4f4;border:1px solid #c8dddb}.upload-meta-grid{grid-template-columns:minmax(0,1fr) minmax(0,1fr);margin-top:12px}.upload-panel input,.upload-panel select{min-width:0;min-height:34px;padding:6px 8px;font-size:13px}.upload-workbench{gap:14px;display:grid}.upload-workbench>.panel{box-shadow:none;background:0 0;border:0;border-radius:0;padding:0}.upload-workbench .pending-record-panel{border-top:1px solid #e1e8ee;padding-top:14px}.customer-candidates{color:#536272;flex-wrap:wrap;align-items:center;gap:7px;margin-top:10px;font-size:12px;display:flex}.customer-candidates button{color:#126b62;cursor:pointer;background:#f7faf9;border:1px solid #d4e2df;border-radius:999px;min-height:26px;padding:0 10px}.customer-candidates button.active{color:#fff;background:#126b62}.model-config{grid-template-columns:minmax(220px,320px) 1fr;align-items:start;gap:12px;display:grid}.model-config textarea{min-height:180px;font-family:ui-monospace,SFMono-Regular,Consolas,Liberation Mono,monospace}.model-health-summary{color:#536272;background:#f7faf9;border:1px solid #d8e4e8;border-radius:8px;grid-template-columns:auto 1fr auto;align-items:center;gap:10px;padding:10px 12px;font-size:13px;display:grid}.model-health-summary strong{color:#12302c}.toolbar-button.neutral{color:#126b62;background:#eef4f4;border:1px solid #c8dddb;min-height:30px}.model-overview{grid-template-columns:minmax(220px,280px) 1fr;align-items:stretch;gap:12px;display:grid}.default-model-card{background:#f7faf9;border:1px solid #d8e4e8;border-radius:8px;gap:6px;padding:14px;display:grid}.default-model-card span,.default-model-card small{color:#607080;font-size:12px}.default-model-card strong{color:#12302c;font-size:18px}.model-choice-list{grid-template-columns:repeat(4,minmax(0,1fr));gap:8px;display:grid}.model-choice-list button{color:#263642;text-align:left;cursor:pointer;background:#fff;border:1px solid #dfe6ed;border-radius:8px;padding:10px}.model-choice-list button.active{border-color:#126b62;box-shadow:inset 3px 0 #126b62}.model-choice-list strong,.model-choice-list span{display:block}.model-choice-list span{color:#607080;margin-top:4px;font-size:12px}.model-settings-list{gap:10px;margin:12px 0;display:grid}.model-settings-list.compact{margin-bottom:0}.model-settings-row{background:#fff;border:1px solid #dfe6ed;border-radius:8px;padding:12px}.model-row-top,.model-row-foot{color:#607080;flex-wrap:wrap;align-items:center;gap:8px 12px;font-size:12px;display:flex}.model-row-top{margin-bottom:10px}.model-default-toggle,.model-enabled-toggle{color:#344656;align-items:center;gap:5px;font-size:12px;display:inline-flex}.model-default-toggle input,.model-enabled-toggle input{width:auto;min-height:auto}.model-health-pill{color:#536272;background:#eef2f6;border-radius:999px;align-items:center;min-height:24px;padding:0 9px;font-size:12px;display:inline-flex}.model-health-pill.ok{color:#17613a;background:#e9f7ef}.model-health-pill.failed,.model-health-pill.invalid_config{color:#b42318;background:#fff0ef}.model-health-pill.missing_key{color:#8a5a00;background:#fff7e6}.model-edit-grid{grid-template-columns:repeat(5,minmax(0,1fr));gap:9px;display:grid}.model-edit-grid input,.model-edit-grid select{min-height:34px;padding:6px 8px;font-size:13px}.model-error{color:#b42318}.primary-action,.toolbar button,.speaker-tools button,.toolbar-button{color:#fff;min-height:34px;font:inherit;cursor:pointer;background:#126b62;border:0;border-radius:6px;justify-content:center;align-items:center;gap:8px;padding:0 12px;display:inline-flex}.transcript-panel .toolbar button,.transcript-panel .speaker-tools button{gap:6px;min-height:32px;padding:0 10px;font-size:13px}.transcript-panel select,.transcript-panel input{min-height:34px;padding:6px 9px;font-size:13px}.primary-action:disabled{cursor:not-allowed;opacity:.55}.toolbar button,.speaker-tools button{color:#126b62;background:#eef4f4;border:1px solid #c8dddb}.toolbar-button{color:#b42318;background:#fff1f0;border:1px solid #f2c6c1}.toolbar button:disabled{opacity:.55;cursor:not-allowed}.inline-status{color:#126b62;margin:12px 0 0;font-size:13px}.inline-status.error{color:#b42318}.upload-progress{background:#f6faf9;border:1px solid #cfe2df;border-radius:8px;gap:6px;margin-top:12px;padding:10px 12px;display:grid}.upload-progress strong{color:#126b62;font-size:13px}.upload-progress-bar{background:#e6edf2;border-radius:999px;height:8px;overflow:hidden}.upload-progress-bar span{border-radius:inherit;background:linear-gradient(90deg,#126b62,#1b8f79);height:100%;transition:width .16s;display:block}.upload-progress small{color:#607080;font-size:12px}.batch-upload-list{background:#fbfdfd;border:1px solid #dfe8ec;border-radius:8px;gap:6px;max-height:150px;margin-top:10px;padding:8px;display:grid;overflow-y:auto}.batch-upload-list div{color:#425363;grid-template-columns:1fr auto 42px;align-items:center;gap:8px;font-size:12px;display:grid}.batch-upload-list span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.batch-upload-list strong{color:#126b62;font-size:12px}.flow-list{gap:10px;display:grid}.flow-list div{color:#465869;gap:8px;line-height:1.45;display:flex}code{background:#eef2f6;border-radius:4px;padding:1px 5px}.timeline-list,.pending-record-list,.customer-list,.transcript-list{gap:10px;display:grid}.timeline-search,.customer-search{margin:8px 0 12px}.timeline-list{gap:8px;padding-left:26px;position:relative}.timeline-list:before{content:"";background:#d8e3ea;width:2px;position:absolute;top:4px;bottom:4px;left:10px}.timeline-item{grid-template-columns:1fr auto;align-items:start;gap:8px;display:grid;position:relative}.timeline-dot{background:#126b62;border:2px solid #f3f6f8;border-radius:999px;width:10px;height:10px;position:absolute;top:13px;left:-20px}.timeline-card{width:100%}.timeline-delete{color:#7a8a99;cursor:pointer;background:#fff;border:1px solid #e4eaef;border-radius:6px;justify-content:center;align-items:center;width:28px;height:28px;display:inline-flex}.timeline-delete:hover{color:#b42318;background:#fff5f4;border-color:#efc7c3}.timeline-list button,.pending-record-list button,.customer-list article,.transcript-list article{background:#fff;border:1px solid #dfe6ed;border-radius:8px;width:100%;padding:12px}.timeline-list button,.pending-record-list button{text-align:left;cursor:pointer;grid-template-columns:auto 1fr;gap:10px;display:grid}.pending-record-list .pending-batch-action{background:#f3faf8;border-color:#b9ddd7}.pending-record-list .pending-batch-action strong{color:#126b62}.batch-task-list{background:#fbfdfd;border:1px solid #dfe8ec;border-radius:8px;gap:6px;padding:8px;display:grid}.batch-task-list div{grid-template-columns:1fr auto;align-items:center;gap:8px;font-size:12px;display:grid}.batch-task-list span{text-overflow:ellipsis;white-space:nowrap;color:#344656;overflow:hidden}.batch-task-list strong{color:#7a8794;font-weight:700}.batch-task-list .active strong{color:#126b62}.batch-task-list .done strong{color:#138a63}.batch-task-list .failed strong{color:#b42318}.timeline-list button.active,.pending-record-list button.active,.timeline-item.active .timeline-card{border-color:#126b62;box-shadow:inset 3px 0 #126b62}.timeline-list strong,.pending-record-list strong,.customer-list strong{display:block}.customer-list{grid-template-columns:repeat(4,minmax(0,1fr))}.customer-list article{align-content:start;gap:5px;display:grid}.customer-list article button{color:#126b62;cursor:pointer;min-height:28px;font:inherit;background:#f7fbfa;border:1px solid #c8dddb;border-radius:6px;justify-self:start;padding:0 10px;font-size:12px}.timeline-list span,.timeline-list small,.pending-record-list span,.pending-record-list small,.customer-list span,.customer-list small{color:#607080;margin-top:3px;display:block}.transcript-panel{min-height:720px;font-size:13px}.transcript-panel .panel-heading{margin-bottom:10px}.transcript-panel .panel-heading h2{font-size:20px;line-height:1.25}.transcript-panel .panel-heading p{font-size:12px}.customer-form-actions{align-items:center;gap:10px;margin-top:18px;margin-bottom:18px;display:flex}.customer-save-action{margin-top:0}.tall-field textarea{min-height:92px}.processing-meta{color:#7a8794;margin-top:4px;font-size:11px;line-height:1.4;display:block}.process-box{color:#425363;background:#f7faf9;border:1px solid #d6e5e2;border-radius:8px;grid-template-columns:1fr auto;align-items:center;gap:8px 12px;margin-top:10px;padding:10px 12px;font-size:12px;display:grid}.process-box strong{color:#126b62}.process-box ul{grid-column:1/-1;margin:0;padding:0;line-height:1.6;list-style:none}.process-step{grid-template-columns:1fr auto;align-items:center;gap:10px;padding:2px 0;display:grid}.process-step strong{color:#7a8794;font-size:12px}.process-step.active strong{color:#126b62}.process-step.done strong{color:#138a63}.process-spinner{border:2px solid #c8dddb;border-top-color:#126b62;border-radius:999px;width:18px;height:18px;animation:.9s linear infinite spin}.interaction-meta-editor{background:#fff;border:1px solid #dfe6ed;border-radius:8px;grid-template-columns:minmax(130px,.8fr) minmax(190px,1fr);align-items:end;gap:8px;margin-top:12px;padding:10px;display:grid}.interaction-meta-editor .wide{grid-column:1/-1}.interaction-meta-editor .meta-save-button{color:#126b62;background:#eef4f4;border-color:#c8dddb;justify-self:start}.interaction-meta-editor .meta-save-button.dirty{color:#b42318;background:#fff1f0;border-color:#efc7c3}.meta-save-status{color:#607080;align-self:center}.customer-suggestion{color:#425363;background:#f7fbfa;border:1px solid #d6e7e3;border-radius:8px;grid-template-columns:1fr auto;align-items:center;gap:8px;padding:8px 10px;font-size:12px;display:grid}.customer-suggestion button{color:#126b62;cursor:pointer;min-height:28px;font:inherit;background:#fff;border:1px solid #c8dddb;border-radius:6px;padding:0 9px}.summary-box-header small{color:#6b7988;margin-top:3px;font-size:11px;display:block}.transcript-details{background:#fff;border:1px solid #dfe6ed;border-radius:8px;margin-top:12px}.transcript-details>summary{cursor:pointer;color:#263642;padding:10px 12px;font-size:13px;font-weight:700}.transcript-details .transcript-list{border:0;border-top:1px solid #edf1f4;border-radius:0 0 8px 8px;margin-top:0}.follow-up-panel{gap:7px;margin-top:10px;display:grid}.follow-up-controls{grid-template-columns:1fr auto;gap:8px;display:grid}.follow-up-controls input{min-height:34px;font:inherit;border:1px solid #d6e0e8;border-radius:6px;padding:0 10px}.follow-up-controls button{color:#126b62;cursor:pointer;min-height:34px;font:inherit;background:#eef8f6;border:1px solid #c8dddb;border-radius:6px;align-items:center;gap:6px;padding:0 12px;display:inline-flex}.follow-up-controls button:disabled{cursor:wait;opacity:.62}.follow-up-panel>small{color:#697889;font-size:11px}.follow-up-results{gap:8px;display:grid}.follow-up-card{background:#fbfefd;border:1px solid #d8e5e2;border-radius:8px;padding:10px 12px}.follow-up-card-header{gap:3px;margin-bottom:8px;display:grid}.follow-up-card-header strong{color:#21313d;font-size:13px}.follow-up-card-header small{color:#71808f;font-size:11px}@keyframes spin{to{transform:rotate(360deg)}}.status-pill{color:#536272;background:#eef2f6;border-radius:999px;align-items:center;min-height:28px;padding:0 10px;font-size:13px;display:inline-flex}.status-pill.summarized,.status-pill.transcribed{color:#17613a;background:#e9f7ef}.status-pill.failed{color:#b42318;background:#fff0ef}.speaker-tools{grid-template-columns:136px 1fr auto;gap:8px;margin-top:10px;display:grid}.summary-box{background:#f6faf9;border:1px solid #cfe2df;border-radius:8px;margin-top:12px;padding:12px}.summary-box-header{justify-content:space-between;align-items:center;gap:10px;margin-bottom:8px;display:flex}.summary-box h3{margin:0;font-size:14px}.copy-summary-button{color:#126b62;cursor:pointer;background:#fff;border:1px solid #d6e3e0;border-radius:6px;justify-content:center;align-items:center;width:26px;height:26px;display:inline-flex}.markdown-summary{gap:8px;display:grid}.markdown-summary h4{color:#126b62;margin:2px 0 0;font-size:13px}.markdown-summary p{color:#345;margin:0;line-height:1.7}.markdown-summary section{border-top:1px solid #dce8e5;padding-top:8px}.markdown-summary section strong{color:#263642;font-size:12px;display:block}.markdown-summary p strong,.markdown-summary li strong,.markdown-summary td strong{color:#1f2f3d;font-weight:700}.markdown-summary code{color:#126b62;background:#edf3f2;border-radius:4px;padding:1px 4px;font-size:.92em}.markdown-summary ul{margin:6px 0 0;padding-left:20px}.markdown-table-wrap{border:1px solid #dce8e5;border-radius:6px;max-width:100%;overflow-x:auto}.markdown-summary table{border-collapse:collapse;width:100%;min-width:420px;font-size:12px}.markdown-summary th,.markdown-summary td{text-align:left;vertical-align:top;border-bottom:1px solid #e5eeec;padding:7px 8px}.markdown-summary th{color:#263642;background:#eef8f6;font-weight:700}.markdown-summary tr:last-child td{border-bottom:0}.usage-panel{border-top:1px solid #e1e8ee;margin-top:16px;padding-top:14px}.usage-panel.primary-usage{background:#fff;border:1px solid #dfe6ed;border-radius:8px;padding:14px}.usage-panel-heading{justify-content:space-between;align-items:center;gap:12px;margin-bottom:10px;display:flex}.usage-panel-heading h2{margin:0;font-size:16px}.usage-summary-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin-bottom:12px;display:grid}.usage-summary-grid article{background:#f7faf9;border:1px solid #dce8e5;border-radius:8px;padding:12px}.usage-summary-grid span,.usage-summary-grid small{color:#607080;font-size:12px;display:block}.usage-summary-grid strong{color:#12302c;margin:5px 0;font-size:22px;display:block}.usage-bars{gap:9px;display:grid}.usage-bar-row{grid-template-columns:minmax(220px,.9fr) 1fr minmax(190px,auto);align-items:center;gap:10px;font-size:12px;display:grid}.usage-bar-row span{color:#344656;text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.usage-bar-row div{background:#edf3f2;border-radius:999px;height:12px;overflow:hidden}.usage-bar-row i{border-radius:inherit;background:linear-gradient(90deg,#126b62,#7c3aed);height:100%;display:block}.usage-bar-row strong{color:#536272;text-align:right;font-weight:600}.model-details{background:#fff;border:1px solid #dfe6ed;border-radius:8px;margin-top:14px;padding:10px;font-size:12px}.model-details summary{cursor:pointer;color:#263642;font-size:16px;font-weight:700;line-height:1.35}.model-details .model-settings-row{padding:9px}.model-details .model-row-top,.model-details .model-row-foot{gap:6px 9px;font-size:11px}.model-details .model-edit-grid{gap:7px}.model-details .field span{font-size:11px}.model-details input,.model-details select{min-height:30px;padding:5px 7px;font-size:12px}.model-details .model-health-pill{min-height:21px;padding:0 7px;font-size:11px}.model-save-action{margin-top:19px}.usage-table-section{margin-top:12px}.usage-table-section h3{color:#344656;margin:0 0 6px;font-size:13px}.usage-table-wrap{border:1px solid #dfe6ed;border-radius:8px;overflow-x:auto}.usage-table{border-collapse:collapse;width:100%;min-width:860px;font-size:12px}.usage-table th,.usage-table td{text-align:left;white-space:nowrap;border-bottom:1px solid #edf1f4;padding:8px 9px}.usage-table th{color:#536272;background:#f7faf9;font-weight:700}.analysis-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin-top:10px;display:grid}.analysis-grid section{background:#fff;border:1px solid #d9e7e4;border-radius:6px;padding:9px}.analysis-grid strong,.analysis-grid span{display:block}.analysis-grid strong{color:#126b62;font-size:12px}.analysis-grid span{color:#425363;margin-top:4px;font-size:13px;line-height:1.5}.transcript-list{background:#fff;border:1px solid #dfe6ed;border-radius:8px;gap:0;max-height:520px;margin-top:12px;overflow-y:auto}.transcript-list article{border:0;border-bottom:1px solid #edf1f4;border-radius:0;grid-template-columns:86px 1fr;gap:8px;padding:7px 10px;display:grid}.transcript-list article span{color:#126b62;font-size:12px;font-weight:700}.transcript-list article p{color:#22313f;margin:0;line-height:1.45}.transcript-list pre{white-space:pre-wrap;color:#536272;line-height:1.7}.empty-state{color:#6b7988;text-align:center;padding:18px}.loading{place-items:center;min-height:100vh;display:grid}@media (width<=980px){.app-shell{grid-template-columns:1fr}.sidebar{height:auto;position:static}.workspace-grid,.metrics,.speaker-tools,.model-config,.model-health-summary,.model-edit-grid,.model-overview,.model-choice-list,.usage-summary-grid,.usage-bar-row,.form-grid{grid-template-columns:1fr}.usage-bar-row strong{text-align:left}}*{box-sizing:border-box}body{background:#f3f6f8;margin:0;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,Microsoft YaHei,sans-serif}button,input,select,textarea{font-family:inherit}